Billing & Payment
- Online Payment
- Enroll in online services to receive, view and pay your bill online with Paperless Billing.
- Paperless Billing
- Use Duke Energy's free Paperless Billing service to receive, view and pay your bill online.
- Automatic Monthly Payment
- Automatically withdraw payment from your bank account.
- Budget Billing
- Enjoy the benefits of predictable monthly payments.
- Combine Billing & Payment Options
- Combine Paperless Billing, Budget Billing and Automatic Monthly Payment to make your monthly payment more convenient.
More Billing & Payment Options
Understanding Your Bill
- One Time Payment
- Make an immediate payment online or by phone using a credit card, debit card or electronic check with Speedpay®.
- Reading Your Bill
- Explanations of your energy bill to help you better understand your energy usage.
- Payment Locations
- Pay at authorized retail Pay Agents or at our customer service offices.
- Reading Your Meter
- Learn how to read your meter and submit meter reads online.
- Paying by Mail
- Mail your payment directly to Duke Energy.
- Bill Inserts
- An online view of recent customer bill inserts.
- Bill Forwarding
- This program is designed for our customers who are away from home for extended periods. You may forward your bill to any address and receive your bill on time no matter where you are.
- Electric and Gas Rates
- View Our rate information.
- Adjusted Due Date
- You can adjust the due date of your energy bill five-to-ten days forward from your original due date.
