Welcome to Your Online Business Experience
This one-stop digital resource provides customized tools and self-service options that allow you to streamline bill payment, view and track your energy usage, and keep all the right people in the know. Easily manage your business account by registering for the online Business Experience.
Explore Business Experience Benefits
Streamline your bill payments
- Activate billing reminders and payment confirmation notifications
- Align the due dates of multiple bills using the Pick Your Due Date
- Easily pay one, two or up to 100 bills with one transaction
- Access free digital payment options through your online account
- Automate payments to draft on your due date using Auto Pay
Keep the right people in the know
- Help ensure the right people are informed when outages occur.
- Choose from text, email, and phone alerts, available now to more employees
- Provide others (i.e., other employees or vendors) online access to some or all of your billing and energy information
- Use reports and downloadable data to integrate usage, billing and payment information and share with others
Track & manage your energy costs
- View and download usage data – from monthly totals down to daily 15-minute increments
- Compare available business rate options to help find savings
- Link to online tips and services, such as free customized energy advice
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Visit the Resource Library
Explore additional guides and tools to support your business experience.
Frequently Asked Questions
Duke Energy is committed to making infrastructure improvements to help ensure our customers have reliable and safe energy.