EV Complete Program Guide
Do you have a Level 2 EV charger?
The first step to finding solutions is to let us know if you have this type of charger.
Level 2 chargers are either hardwired or plugged into an existing 240-volt outlet (dryer plug). They can be Wi-Fi-connected smart chargers or basic chargers that simply supply power to the vehicle. They come in outdoor or indoor and hardwired or plug-in options.
Yes I have one
Do you want to replace and/or upgrade your existing charger?
No I don't have one
You’re eligible for Charger Solution!*
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* If you rent and do not have an existing charger, the Charger Solution program may be right for you. This program offers a 36-month term rental of a Level 2 home EV charger, including the cost of installation, warranty and maintenance.**
Throughout the term, you will operate the charger and Duke Energy will retain ownership and responsibility for troubleshooting and maintenance.
** Work that must be performed to prepare your home for the charger (conduit, wiring, increased capacity, etc.) is not covered under the program.