Managing an Account for a Deceased Customer
Please call us to close or transfer the account of someone who has passed away.
Transferring an account to a surviving family member or account executor
Payment Assistance Options
We understand that you may need some time to pay your loved one’s outstanding bill, so we offer several payment assistance options that can provide flexibility and relief. The call center representative will help determine your eligibility for the following:
Due Date Extension – extend payment due date by one to 10 business days
Installment Plans – make installment payments over several months
If you are experiencing a time of financial uncertainty, please visit the Special Assistance page for payment and financial assistance options, as well as other resources to help you get you back on your feet.
Due Date Extension – extend payment due date by one to 10 business days
Installment Plans – make installment payments over several months
If you are experiencing a time of financial uncertainty, please visit the Special Assistance page for payment and financial assistance options, as well as other resources to help you get you back on your feet.