Budget Billing

A business account must be current with no past due balance to participate in Budget Billing.

To participate in the Annual Plan, you must have 12 months of billing/usage history at your current location. (Business customers that do not have 12 months of billing history at their current location are only eligible for the Quarterly Plan.)

No previous billing history is required for the Quarterly Plan. Your monthly Budget Billing amount is based on characteristics of your business such as square footage and other premises-level characteristics (e.g., type of business). (If you have not had service in your name for 12 consecutive months, please call us to enroll in Budget Billing.)

Budget Billing accounts with two consecutive missed payments will be automatically removed from the program and placed on regular billing. When the account is made current, customers may re-enroll in Budget Billing following one billing cycle.

• Requires that you have 12 months of billing history at the current location. (Business customers that do not have 12 months of billing history at their current location are only eligible for the Quarterly Plan.)
• Gives you the same energy bill for an entire year.
• Includes a settle-up in the 12th month of the plan when you pay your monthly plan amount PLUS either a charge or a credit based on the difference between your plan and your actual usage.

• Requires no billing history. Your monthly Budget Billing amount is based on characteristics of your business such as square footage and other premises-level characteristics (e.g., type of business).
• Gives you the same energy bill for three consecutive months.
• Automatically adjusts your bill every three months to ensure your usage is in line with your payments. (Adjustments are based on your average usage over the previous 12 months.)
• We will notify you of your new monthly amount one month in advance through a message on your bill. We will also send you an email or letter based on your preferred method of communication.
• There is no year-end settle-up to worry about. Any difference in what you've used versus what you paid at the end of the year is calculated into the next year's plan.

Annual Plan: Upon enrollment, the Budget Billing amount is calculated based on the billing/usage history of the current location along with current electric rates. The Annual Plan gives you the same energy bill for an entire year. It includes a settle-up in month 12 of the plan, which will be either a charge or a credit based on the difference between your plan and your actual usage. (Business customers without 12 months of history at the current location are only eligible for the Quarterly Plan.)

Quarterly Plan: If there are not 12 months of billing history at the current location, the Budget Billing amount is based on the characteristics of the business such as square footage and other premise level characteristics (e.g., type of business) along with current electric rates. We'll review and automatically recalculate your account every three months to balance out your actual usage versus your billed usage. Adjustments are based on your average usage over the previous 12 months. There is no year-end settle-up to worry about.

The Annual Plan provides the same energy bill for 12 months with no adjustments during the plan year. Therefore, you may owe a balance or get a credit on your 12th month's bill.

If you used more electricity than you paid for, you will be billed for the difference on your 12th month's bill in addition to your monthly payment amount. If the balance is not paid in the 12th month, your accrued balance will carry forward to the next month’s bill where you will owe the accrued amount plus your new Budget Billing amount.

If you paid for more electricity than you used, you will be billed for the difference on your 12th month's bill plus receive a credit. If your credit is more than your 12th month's bill, the credit will be applied to future bills until the credit amount is depleted.

If you used more energy than accounted for in your in your Annual Plan, you will be billed for the difference in the 12th month of your plan—in addition to your monthly payment amount.

If you prefer, you can pay that settle-up difference over time in smaller increments by contacting us to request an installment plan of up to 12 months. Here’s how it works:

• Once you receive the bill that includes the settle-up charge, contact us BEFORE your bill due date to request an installment plan.
• If you choose an installment plan, your monthly bills will include charges for both the installment plan amount and your new Budget Billing plan amount.

If you are on Auto Pay, your bank account will automatically draft on your due date for both the settle-up balance and your monthly plan amount. To avoid that draft, you can choose to do the following:

• Unenroll from Auto Pay via your online account or contact us to temporarily pause Auto Pay. (Both must be done BEFORE your bill due date.)

For assistance, contact us BEFORE your bill due date.

Your monthly bill features an analysis chart that includes a clear snapshot of the progression of your Budget Billing payment amount as it compares to your actual usage up to that point. So, you’ll be able to see exactly where you are in your 12-month plan.

The Annual Plan chart will show the progression of your Budget Billing charges and your actual usage costs to date. The Quarterly Plan chart shows up to four prior quarters so you can see where your plan stands over a rolling 12 months.

You can cancel your Budget Billing plan at any time and return to regular billing. However, any Budget Billing balance will be due at the time of your cancellation. Any credit will be credited on your next month's bill.

To unenroll from Budget Billing, simply sign into your online account and select ‘Budget Billing' to unenroll.