Inside Piping Inspection
There is no cost to you associated with these inspections.
We have partnered with Southern Cross to complete these inspections at residences and businesses with inside natural gas meters. Southern Cross technicians will be readily identifiable by:
If your inside metering equipment requires an inspection, you will receive a letter, door hanger and/or phone call requesting an appointment for the inspection.
How the inspection is performed:
We have partnered with Southern Cross to complete these inspections at residences and businesses with inside natural gas meters. Southern Cross technicians will be readily identifiable by:
- Wearing visible Southern Cross picture identification on the outside of their uniforms
- Having a contact phone number for the customer to call for verification
- Driving a vehicle marked with a Southern Cross logo, not a Duke Energy logo
If your inside metering equipment requires an inspection, you will receive a letter, door hanger and/or phone call requesting an appointment for the inspection.
How the inspection is performed:
- Typically, an inspection takes 15 minutes to complete.
- A certified contractor from Southern Cross enters the building and inspects Duke Energy-owned exposed natural gas piping and metering equipment for leakage and corrosion.
- The inspector may paint exposed piping up to the outlet of the meter, if required.