Discover the Builder Portal
What can you do with the Builder Portal?
The updated Builder Portal features a redesigned user experience that enables you to manage your electricity and natural gas project needs from Duke Energy and Piedmont Natural Gas. This dual-purpose Builder Portal provides the support you need to get electric or natural gas service turned on and projects underway – all in one place.
- Apply for electric and natural gas service through a single request if your project is served by Duke Energy, Duke Energy Progress and/or Piedmont Natural Gas
- Reuse requests for homes in a development with similar specifications
- Clone previous work orders for added convenience
- Track your project’s progress
- Confirm or update the site-ready date
- Receive proactive notifications on project status
Builder & Developer Portal Resources
Contact Our Team
For additional information, call 800.774.0246 Monday through Friday from 7 a.m. to 5 p.m.
Our fax number is 800.336.3807.