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Discover the Builder Portal

Discover the Builder Portal

Easily submit and track service requests

What can you do with the Builder Portal?

The updated Builder Portal features a redesigned user experience that enables you to manage your electricity and natural gas project needs from Duke Energy and Piedmont Natural Gas. This dual-purpose Builder Portal provides the support you need to get electric or natural gas service turned on and projects underway – all in one place.

  • Apply for electric and natural gas service through a single request if your project is served by Duke Energy, Duke Energy Progress and/or Piedmont Natural Gas
  • Reuse requests for homes in a development with similar specifications
  • Clone previous work orders for added convenience
  • Track your project’s progress
  • Confirm or update the site-ready date
  • Receive proactive notifications on project status

Sign in or Register for the Builder Portal

Builder & Developer Portal Resources

Contact Our Team

For additional information, call 800.774.0246 Monday through Friday from 7 a.m. to 5 p.m.

Our fax number is 800.336.3807.