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Grid and Reliability

Resiliency and Reliability in the Power Grid‌

What it means during storm season and how it impacts you.

First things first. What is “the grid”? In a nutshell, the grid is a network that delivers electric power to customers and communities. The three components of the grid are:

icon solar panel Generation

Electricity is generated by a number of sources including natural gas, nuclear, coal, sun, wind, water and more.

icon transmission wires Transmission

Think of these high-voltage power lines as the interstates of the electric grid, carrying electricity from power plants to cities and towns, and even other states.

icon power line house solid blue Distribution

Once power reaches a community, the voltage is reduced at a substation and electricity is delivered to homes and businesses across smaller electric distribution lines.


So, that’s the grid. Now let’s talk about reliability and resiliency. Simply put, reliability is the quality of service you receive, hopefully service that is free from outages. Resiliency, on the other hand, is how well the grid is prepared to adapt to changing conditions and recover rapidly when disruptions occur, such as outages from severe weather.

Duke Energy wants to deliver reliable and resilient power to you every day and provide the service that you expect. That’s why we are making strategic improvements to strengthen the grid against power outages from storms and other threats and installing smart technologies to help restore power faster when outages occur. We are also preparing the grid for cleaner energy options and a lower carbon future.

Here’s what that commitment looks like in action.

Self-healing technology can automatically detect power outages, isolate the problem, and then quickly reroute service to other available lines to restore power faster. In 2021, self-healing technology saved customers nearly 1.2 million hours of total outage time and avoided more than 700,000 extended outages. Not only that, but this same technology helps enable the two-way power flow needed to support growth of renewables and distributed technologies like battery storage and electric vehicles.

Visit the Duke Energy Storm Center for information to sign up for alerts, more preparation tips and storm safety.

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Together, these activities enable us to continually improve the reliability of your electric service while enhancing the resiliency of the entire grid to help ensure steady, uninterrupted power.