Haines City Grid Improvements

Duke Energy is working hard in your community to help improve reliability, reduce outages, strengthen the power grid against severe weather and prepare our system to serve a growing area. As part of this commitment, we are conducting a multiyear grid improvement project in the Haines City area.

About the Project

We’re upgrading our electric infrastructure in the Haines City area to help meet the growing needs of neighboring communities in Haines City. These upgrades will also help reduce outages. In the coming months, our Duke Energy crews and contractors will be installing stronger poles, upgrading power line capacity and adding additional protective equipment. This will help to provide the reliable service our customers and communities deserve.

Work will be conducted in phases and will center around these primary work objectives:

Improving reliability and reducing outage time – Installing smart, self-healing technology that automatically detects power outages and quickly reroutes power to help restore service faster
Pole and line construction upgrades – We are helping improve the reliability and capability of the electric grid by increasing the capacity of our energy system and constructing new energy pathways.
Vegetation-based reliability improvements – This work includes trimming and removing hazardous trees and managing other vegetation to help improve reliability.
Pole inspections and improvements – Our teams regularly inspect our utility poles to help ensure they’re strong, durable and able to withstand severe weather.

Learn more about grid-strengthening technology

Duke Energy uses smart, self-healing technology to better serve customers when power outages occur.
At Duke Energy, we're making smart, strategic improvements to help strengthen the grid against severe weather and other threats.

Contact Us

For more information, please contact us.

Frequently Asked Questions

As Florida continues to grow, we must upgrade and expand the energy infrastructure to power the community. Duke Energy is working hard to help ensure the energy infrastructure serving the Haines City area and other Florida communities. Improvements such as additional protective equipment and new and upgraded power lines will help increase electric capacity to the area to sustainably support this growth.

In addition to growth, we want to make sure that all customers enjoy the same high level of reliability and service. A recent reliability analysis identified locations that could benefit from new smart technologies, pole replacements and upgrades, vegetation management and other improvements to help ensure reliable service now and in the future.
A road right of way is the strip of city/county property between your property line and the road. It provides legal access for placing equipment, underground power lines and other utilities. Utility providers such as electric, water and telecommunications may use the public right of way for their services. The specific right-of-way locations may not be consistent across the city. They are defined on the plat of the subdivision, or they can be determined by a surveyor.

This illustration depicts the most common spacings of right of way from your property line. However, specific right-of-way locations may not be consistent across the city. They are defined on the plat of the subdivision, or they can be determined by a surveyor.
Most of the neighborhood work being conducted involves overhead equipment and should not create impacts to customer property. Crews will restore the area to as close as possible to prework conditions.

In addition, Duke Energy customers in the area can access new tools and options through their smart meter, including hourly and daily usage information, to help better manage energy use and save money.

Learn more about the ways Duke Energy is working to build a better energy grid in Florida.